<![CDATA[Issues & test reports Latest Questions]]>https://forum.keenetic.com/forum/58-issues-test-reports/enI tried everything but couldn't get rid of ithttps://forum.keenetic.com/topic/23153-i-tried-everything-but-couldnt-get-rid-of-it/ I tried everything but couldn't get rid of it

 

 

 

 

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]]>23153Wed, 01 Oct 2025 21:38:41 +0000iOS app bug that shows KeeneticOS update availablehttps://forum.keenetic.com/topic/22086-ios-app-bug-that-shows-keeneticos-update-available/ Hello,

Please fix old bug where iOS app displays that update is available while the router was already updated to the latest version. Pulling down (refreshing) the main page does not help. It’s a very old bug.

Screenshot attached.

Thank you

 

 

 

IMG_3582.jpeg

]]>22086Sun, 10 Aug 2025 18:31:29 +0000No Keenetic apps are visible in the Android mobile apphttps://forum.keenetic.com/topic/19422-no-keenetic-apps-are-visible-in-the-android-mobile-app/ Hello!
After some receint updates (ex. during last 1-2 months) all the apps disappeared in the apps list.

However, there were 4 of them before the update. At least, the BitTorrent app is running, but not shown in the list.

The Android mobile APP is v. 55, the Keenetic OS is 4.3 Alpha 4 (but this bug was seen on some earlier versions also).

photo_2024-11-05_16-23-56.jpg

Apps_running.jpg

]]>19422Tue, 05 Nov 2024 09:26:09 +0000IKEv2 VPN server access problemhttps://forum.keenetic.com/topic/17799-ikev2-vpn-server-access-problem/ Hello friends. When I try to enter the IKEv2 VPN connect section in the applications section, it keeps waiting for a long time. I did not encounter any problems with the web interface. The mobile version I use is v51(218)

Keenetic-mobileapp-1.jpg

Keenetic-mobileapp-2.jpg

Keenetic-mobileapp-3.jpg

Keenetic-mobileapp-version.jpg

]]>17799Wed, 27 Mar 2024 07:32:49 +00006in4 tunnel creates loading loophttps://forum.keenetic.com/topic/17209-6in4-tunnel-creates-loading-loop/ I click on my router in keenetic app and get a loading loop, while I'm in app I get 

Dns::InterfaceSpecific: system failed [0xcffd0525], unable to find TunnelSixInFour0.

spammed until I close the app.
Removing 6in4 tunnel solves the issue, changing connection priorities doesn't seem to help, as well as renaming 6in4 connection.

KN-1910 4.0.5, keenetic app v47(196)

log.txt

]]>17209Sat, 11 Nov 2023 09:38:26 +00002.4Ghz Settings Airtime Fairness Missinghttps://forum.keenetic.com/topic/17198-24ghz-settings-airtime-fairness-missing/ Airtime fairness feature is missing in 2.4ghz settings on some models. 
It is a screenshot from multiple devices.
Beta mobile application is used.

KN-3610, KN-1010- KN-3710- KN-1011 KN-3810 KN-2410 KN-2510

KeeneticOS 4.0.5 or 4.1.a.16 

Keenetic APP 48 (200) Android

 

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@Alex Sh.

]]>17198Thu, 09 Nov 2023 16:30:09 +0000Unable to link my router with my phonehttps://forum.keenetic.com/topic/14816-unable-to-link-my-router-with-my-phone/ After the last update (3.8.4) my Keenetic City router didn't restart itself properly and went offline on mobile app. Although after starting it manually it still didn't show up as online on the mobile app so I tried to link it again but I did not delete the offline one. Once I did that it showed itself as online but after 1 min of being online the situtation turned "being online" to "unable to verify your router, we will lock this router please contact support." I assume it did that because I didn't delete the offline one so it showed up like its duplicated one online and one offline. After all this I deleted both of them from the app, also deleted the app and reset my router to factory settings from the reset button. But now I'm unable to link my router to my phone, deleted the app again restarted the router even to its factory settings. I'm still getting the error that says "Ups, something went wrong." on the link page, it says "authenticating" and this goes either forever or I'm getting the "something went wrong" error. What should I do about it?

]]>14816Tue, 16 Aug 2022 02:12:14 +0000<![CDATA[IOS App > Internet > Wireguard VPN Profiles]]>https://forum.keenetic.com/topic/14192-ios-app-internet-wireguard-vpn-profiles/ Multiple Wireguard VPN config files imported through Keenetic WEB interface. Each config has different ports but with same IP and subnet.

On Android Mobile APP and through web interface each VPN config can be enabled and Keenetic router switches to that Connection if the VPN Config is enabled with "Use for accessing the Internet" along with "Connection priorities"

On the other hand on IOS APP this can not be done. Each config has a warning line "ip address conflicts with another subnet"

As described above this setup works perfectly if Android App or Web Interface is used.

]]>14192Thu, 21 Apr 2022 08:51:09 +0000Ikev2 (proton vpn) does not appear on the Internet tabhttps://forum.keenetic.com/topic/12943-ikev2-proton-vpn-does-not-appear-on-the-internet-tab/ Hello, proton vpn using the ikev2 protocol is not located on the internet tab of the application. There are all the others. I think the error is.

 

 

Screenshot_2021-11-07-20-24-35-120_com.opera.browser~2.jpg

Screenshot_2021-11-07-20-27-18-971_com.keenetic.kn~3.jpg

]]>12943Sun, 07 Nov 2021 17:38:26 +0000DSL Connection / interface PPPoE0 description " " / Description cleared itselfhttps://forum.keenetic.com/topic/12273-dsl-connection-interface-pppoe0-description-description-cleared-itself/ If you are using WAN(ethernet) connection description, there is no problem. The name you give in the interface remains the same. And this appears in the mobile app.

image.thumb.png.a058bb690758996ecff23cb401ec3d93.png

In DSL models, it is not enough to enter the PPPoE description in the interface. Because it continues to appear as PPPoE in the mobile application.

image.png.82b331df26597237bee87ab38c4f91ad.pngimage.thumb.png.610199e6a864df009590dd0c13b172ec.png

 

That's why;

interface PPPoE0 description "TTNET"
system configuration save

We run the following commands.

Example of my friend @PriSonerS61

image.thumb.png.44fde41783e022aeac48e1c424166ba8.png

image.thumb.png.02ddd424af095450a93ba794c9d60ab5.png

Everything looks correct.
But this description disappears as we can't find the reason, and it appears as an example below. Same for my DSL connection, which is the backup provider I use, and the main provider for my other Peak DSL connection.

image.png.58614e9dbd137c563bf1f22552c75c63.pngimage.png.8e22d1aff4c320d4ce258a340e58399a.png

As I said in the first sentence, the wan connection (in my example; PPPoE0) is not the problem. This only happens with DSL connections.

image.png.52a7215db40edd932849bf5d66be7d7b.png

 

@AlexSP @Le ecureuil

]]>12273Fri, 20 Aug 2021 19:17:21 +0000The cpu and ram in the mobile application become 0.https://forum.keenetic.com/topic/12700-the-cpu-and-ram-in-the-mobile-application-become-0/ why did keenetic giga become like this? I've been using keenetic extra dsl before, I've had no problems.

 

 

Screenshot_2021-10-03-16-19-36-041_com.keenetic.kn~3.jpg

Screenshot_2021-10-03-16-21-50-665_com.opera.browser~2.jpg

Screenshot_2021-10-03-16-21-56-759_com.opera.browser~3.jpg

]]>12700Sun, 03 Oct 2021 13:28:25 +000024/Group by Keenetic (by name or by device)https://forum.keenetic.com/topic/11903-24group-by-keenetic-by-name-or-by-device/ For example; 

whichever devices are connected to the Ultras seem to be connected to one Ultra if the Keenetic device names are the same.

image.thumb.png.770e6ce2a24c7fb4e002fbcdb7f1317d.pngimage.thumb.png.a894508817e398bc998099b10eb094c3.png

 

 

If I specify the names of Keenetic devices;

image.thumb.png.17805ebc79cefe81aa787ba88b34b89c.pngimage.thumb.png.086c78f0f4610de5b26160714ecedfc4.png

 

 

PS: 

This situation applies to all the same names.

Known as the same were bound to the same device. If I separate the names, we can understand which device is connected to which keenetic as it should be. 

]]>11903Wed, 14 Jul 2021 12:26:05 +0000