About a week ago, my internet service provider started assigning IPv6 addresses with a /56 prefix. The Keenetic router successfully receives a global IPv6 address and prefix, and I can confirm that IPv6 connectivity is working.
However, the “Cloud Access” toggle under KeenDNS settings stays disabled (grayed out) and cannot be enabled.
Interestingly, I have two friends using a different ISP and they both have this option enabled and working. Another friend using the same ISP as I do also has this option disabled — just like me.
This makes me think the issue could be somehow related to my ISP, but I don't quite understand how that would block the Cloud Access option.
I also checked the self-test file, and the KeenDNS hostname already has a global IPv6 address assigned with an AAAA record.
Do you have any idea what could be causing this issue or what else I can check?
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ru.celebi
Hi,
About a week ago, my internet service provider started assigning IPv6 addresses with a /56 prefix. The Keenetic router successfully receives a global IPv6 address and prefix, and I can confirm that IPv6 connectivity is working.
However, the “Cloud Access” toggle under KeenDNS settings stays disabled (grayed out) and cannot be enabled.
Interestingly, I have two friends using a different ISP and they both have this option enabled and working. Another friend using the same ISP as I do also has this option disabled — just like me.
This makes me think the issue could be somehow related to my ISP, but I don't quite understand how that would block the Cloud Access option.
I also checked the self-test file, and the KeenDNS hostname already has a global IPv6 address assigned with an AAAA record.
Do you have any idea what could be causing this issue or what else I can check?
Thanks in advance!
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