Eug Family

The problem was resolved with the help of technical support.

Hello Keenetic development team. I would like to receive information whether a fix for the problem of connecting the backup Internet via WISP will be considered. I have a case of a problem with 40+ routers, if the Internet disappears and the backup access point works, then the reconnection goes normally. If the Internet disappears, and the backup access point (phone or 4G modem) is turned on later, the router does not connect (even when I set the reconnection timeout to 30-60 seconds instead of 600). Only rebooting the router helps. It seems that the router will check several times for a backup Wi-Fi network (on demand) and then stop looking for it. The problem is in firmware 4.3.7, 4.3.8 and 5.0.12 and is always reproduced in everyday work. Unfortunately, the routers are installed in different cities, I can't copy the log, as the routers reboot and the log is erased.

I use RMM for that. You can connect all the routers via VPN and access them all at once from one location.

Do you use all 3 internets at the same time in load balancing mode or as a backup? I have 2 providers, it works in the main and secondary connect (back-up mode), with a public IP. The connection is through keendns, through the priority provider, and in case of its disconnection, it automatically goes through the backup one.

I think it's better to go in and read the router logs first.

Most likely the main kinetic is resetting the network. The Internet should appear after connecting.

Then try to grant access from external IPs to the desired one on the interface in the firewall

Register the YourName.keendns.pro in the Keen DNS. Connect to the web interface using the specified name (YourName.keendns.pro). The main thing is to set a strong password.

Are static routes registered? Are the allowed IPs correctly specified in the tunnel configuration? Is the firewall enabled for WG? Updated to 5.0.7?

The main thing is that everyone is silent, no one who is knowledgeable will write an explanation. It seems that the developers only read the Russian forum.

I want to join the conversation, are you really using 10 Gbps for home purposes? I have a hard time imagining what you could use such a network for on a regular basis, other than enterprise and ISP.

https://keenetic.com/en/keenetic-titan