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I cannot login from the mobile application with the new user created in the developer version 3.8 beta 1



Hello. I am creating a new user from the users and access section of the modem interface. For example, I name it admin33. I can log in to the interface via web with this user, but when I try to log in with admin33 on the mobile application, I get the wrong username and password error. I give all privileges to the admin33 user except read-only. I am having this problem in developer version 3.8.beta 1. After installing the stable version 3.7.4, I can log in with the admin33 user from the mobile application.

This only happens when adding a modem to the mobile application. if I have already logged into the mobile application in version 3.7.4. In the 3.8beta version, I can access the modem with admin33 while I am not logged out of the admin33 user.


I think I opened this thread under the wrong category and now I can't move it. If it is in the wrong category, can it be moved to the appropriate category 🙂

Edited by ReisTR
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