sips

Can you, please, check if you can get SRV and AAAA like in the following example? $ nslookup -type=SRV _sip._udp.voip.glb.it.isp.sky Server: 127.0.0.53 Address: 127.0.0.53#53 Non-authoritative answer: _sip._udp.voip.glb.it.isp.sky service = 20 10 5060 sbc.mica1.voip.glb.it.isp.sky. _sip._udp.voip.glb.it.isp.sky service = 40 10 5060 sbc.rmle1.voip.glb.it.isp.sky. _sip._udp.voip.glb.it.isp.sky service = 30 10 5060 sbc.mid41.voip.glb.it.isp.sky. $ nslookup -type=AAAA sbc.mica1.voip.glb.it.isp.sky Server: 127.0.0.53 Address: 127.0.0.53#53 Non-authoritative answer: Name: sbc.mica1.voip.glb.it.isp.sky Address: 2a0e:402:100:200::7 $ nslookup -type=AAAA sbc.rmle1.voip.glb.it.isp.sky Server: 127.0.0.53 Address: 127.0.0.53#53 Non-authoritative answer: Name: sbc.rmle1.voip.glb.it.isp.sky Address: 2a0e:402:100::7 $ nslookup -type=AAAA sbc.mid41.voip.glb.it.isp.sky Server: 127.0.0.53 Address: 127.0.0.53#53 Non-authoritative answer: Name: sbc.mid41.voip.glb.it.isp.sky Address: 2a0e:402:100:300::7

Please, repeat the steps 1-6 described above when your PC accesses the Internet via your FRITZ!Box router. And, when you change to your Keenetic Hero DSL back, collect the diagnostic info: 1) open the web configurator of your Keenetic, go to Management>Diagnostics>Debug, click “Restart system in debug mode”; 2) wait for 1 minute; 3) click “Stop debugging”; 4) download the file self-test_xxxxx.txt and attach it here with your next post.

Keenetic Phone Station application (hereafter, the app) performs DNS SRV resolution for the SIP proxy domain name, which is “voip.it.isp.sky” in our case. If DNS SRV resolution returns an error, the app tries to perform DNS A resolution for the SIP proxy domain name. If DNS A resolution returns a error as well, we'll see the error 503 like shown on your screenshot. Therefore, in your case we have a DNS resolution issue, the app can’t get the IP address of the SIP proxy. In order to verify DNS resolution, please execute the following commands in the command prompt on your PC connected to the internet via your Keenetic Hero DSL to which USB port the Keenetic Linear is plugged. I assume that you have a PC powered by MS Windows OS. In case your PC is powered with OS Linux, the command specified below will be the same, but the outputs will look slightly different from those given in the examples. 1. Check the ability to get DNS A records to resolve domain names into IPv4 addresses: Command: nslookup -type=A google.com Example: C:\Users\sips>nslookup -type=A google.com Address: 192.168.1.1 Non-authoritative answer: google.com Addresses: 108.177.14.138 108.177.14.100 108.177.14.102 108.177.14.101 108.177.14.113 108.177.14.139 2. Check the ability to get DNS AAAA records to resolve names into IPv6 addresses: Command: nslookup -type=A google.com Example: C:\Users\sips>nslookup -type=AAAA google.com Address: 192.168.1.1 Non-authoritative answer: google.com Addresses: 2a00:1450:4010:c0f::8a 2a00:1450:4010:c0f::65 2a00:1450:4010:c0f::66 2a00:1450:4010:c0f::71 3. In case of succes on the previous steps, check the DNS SRV record for the domain name “voip.it.isp.sky” Command: nslookup -type=SRV _sip._udp.voip.it.isp.sky Right now, I have no abilities to get DNS SRV record for the “voip.it.isp.sky”, this is why below there is an example with another domain name: C:\Users\sips>nslookup -type=SRV _sip._udp.sip.1und1.de Address: 192.168.11.1 Non-authoritative answer: _sip._udp.sip.1und1.de SRV service location: priority = 0 weight = 0 port = 5060 svr hostname = 1und1-1.sip.1und1.de _sip._udp.sip.1und1.de SRV service location: priority = 1 weight = 0 port = 5060 svr hostname = 1und1-2.sip.1und1.de In the output above, you can see two host names: “1und1-1.sip.1und1.de” and “1und1-2.sip.1und1.de”. In case you successfully get DNS SRV for “voip.it.isp.sky”, the hostnames will be different. 4. If you successfully get DNS SRV on the previous step, check DNS A record for the hostname with the priority 0 from the output you got on the previous step. Command: nslookup -type=A hostname In the above command, replace “hostname” with the hostname from the output you got on step 3. Example: C:\Users\sips>nslookup -type=A 1und1-2.sip.1und1.de Address: 192.168.1.1 Non-authoritative answer: 1und1-2.sip.1und1.de Addresses: 212.227.124.129 212.227.124.130 In the above output we see two IPv4 addresses to which the hostname resolves. 5. If you successfully get DNS SRV earlier, check DNS AAAA. Execute the command “nslookup -type=AAAA hostname”, replace “hostname” with the hostname from the output you got on step 3. Example: C:\Users\sips>nslookup -type=AAAA 1und1-2.sip.1und1.de Address: 192.168.1.1 Non-authoritative answer: 1und1-2.sip.1und1.de Addresses: 2001:8d8:104:100:212:227:124:129 2001:8d8:104:100:212:227:124:130 In the above output, we see two IPv6 addresses to which the hostname resolves. 6) If you didn’t get the DNS SRV record for the domain name “voip.it.isp.sky” on step 3, try to get DNS A and AAAA records. Commands: nslookup -type=A voip.it.isp.sky nslookup -type=AAAA voip.it.isp.sky After performing the above steps 1-6, share the output of the commands, please.

In the latest version of the traffic classification engine, the digital distribution platforms for games such as BattleNet, EA Origin, Epic Games, Gearbox Shift, GOG, Steam and Ubisoft Connect were moved to the "App-Stores and OS Updates" category of the “File transferring” group (see the screenshots). At the moment, Keenetic OS v3.9 Beta 1 includes the latest traffic classification engine. You can update your KeeneticOS to 3.9 Beta 1 from the update channel Dev or Preview. The next release following 3.8.5 will include the latest traffic classification engine as well.