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Proton vpn does not connect, although the information is correct


PriSonerS61
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Hello,I have installed a proton vpn on keneetic giga. I was driving smoothly. I don't know what's going on, after a while the proton vpn doesn't connect, although the information is correct. I deleted and reconfigured the vpn, but there is no solution. 2. it's happened once. After restarting the modem for the first time, a vpn was connected with the same information. If I restart the modem now, it will connect again. But what I don't understand is why the vpn doesn't connect even though the information is correct at the moment?

 

(i added a secret self-test, for you to look at the logs)

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21 hours ago, PriSonerS61 said:

Hello,I have installed a proton vpn on keneetic giga. I was driving smoothly. I don't know what's going on, after a while the proton vpn doesn't connect, although the information is correct. I deleted and reconfigured the vpn, but there is no solution. 2. it's happened once. After restarting the modem for the first time, a vpn was connected with the same information. If I restart the modem now, it will connect again. But what I don't understand is why the vpn doesn't connect even though the information is correct at the moment?

 

(i added a secret self-test, for you to look at the logs)

 

21 hours ago, PriSonerS61 said:

Hello,I have installed a proton vpn on keneetic giga. I was driving smoothly. I don't know what's going on, after a while the proton vpn doesn't connect, although the information is correct. I deleted and reconfigured the vpn, but there is no solution. 2. it's happened once. After restarting the modem for the first time, a vpn was connected with the same information. If I restart the modem now, it will connect again. But what I don't understand is why the vpn doesn't connect even though the information is correct at the moment?

 

(i added a secret self-test, for you to look at the logs)

I also tried it with the wisp connection. I also tried it with different ip, I couldn't connect, although my settings were correct. Then I restarted keenetic giga and proton vpn was connected with the same settings...

 

ticket number #561080

The necessary self-tests are available in this support register.

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On 10/8/2021 at 9:29 PM, PriSonerS61 said:

 

I also tried it with the wisp connection. I also tried it with different ip, I couldn't connect, although my settings were correct. Then I restarted keenetic giga and proton vpn was connected with the same settings...

 

ticket number #561080

The necessary self-tests are available in this support register.

 

Now the same problem has happened again. Although the information is correct, it still does not connect. Everything I tried didn't work out. I need to restart the Keenetic giga, to reconnect...

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