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Keenetic Titan lan3 not work properly.


alexpapp
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I have a new Keenetic Titan router. The Lan3 port is not working properly. When set to auto-negotiation, only half-duplex mode works. With other settings it does not work at all. Is it a hardware or a software error?  Thank you for you response!

Snímka obrazovky 2021-10-28 o 15.03.17.png

Snímka obrazovky 2021-10-28 o 15.03.55.png

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11 minutes ago, yerebakan said:

BEFORE

?name=Screenshot_20210726-125857.jpgimage.thumb.png.52da0c6970ba3ce56233768b5bcc4a97.png

 

 

AFTER

image.thumb.png.7ef0bcae9d215467d616bd702d4f1360.png

 

Example of my HP notebook (2 years old)

Did you check the wires inside the ports?

Sometimes we can't predict what might happen without realizing it. This is my 2 year old laptop. I use very few ethernet cables and I disassemble them very carefully.

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2 hours ago, admin said:

It seems to be a hardware defect, so please contact the official helpdesk (https://help.keenetic.com/hc/en-us). How to do it depends on where you purchased your device. For example, if your ordered your Keenetic from Amazon, address your question to support@keenetic.de.

 

1 hour ago, alexpapp said:

IMG_0015.thumb.jpg.3dba106e0662d925658c9abe9ba7e25b.jpg

then you should send the product for warranty as the admin wrote. 😐

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